{"id":765,"date":"2021-07-02T09:10:23","date_gmt":"2021-07-02T07:10:23","guid":{"rendered":"http:\/\/nyow.fr\/?post_type=project&p=765"},"modified":"2021-08-15T08:11:08","modified_gmt":"2021-08-15T06:11:08","slug":"comet","status":"publish","type":"project","link":"http:\/\/chlovis-old.localhost\/projects\/comet\/","title":{"rendered":"Comet"},"content":{"rendered":"
After launching their MVP, Comet needed recommendation to guide them toward their V1. I focused on user-research, personae, user-journeys, delivering an experience map to highlight business opportunities.<\/p>\n\n <\/div>\n <\/div>\n<\/div>\n\n
The first step was to find archetypes through developers who want to become freelancers. The client had a very specific idea of what they wanted their target to be, but not necessarily aware of what the market looks like. So, crawling data and studies, quantitative surveys, we found 3 big archetypes: The beginner who wants more autonomy, the start-up enthusiast, and the former lead\/senior dev who wants new challenges.<\/p>\n\n\n\n Sometimes, we tend to focus so much on product experience that we forget there is a “before the product” and also an after. The idea of this mind mapping is to have an overall vision of freelancer’s life. It was a effective way to represent area’s of improvements.<\/p>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n 1 year after this recommendation deck, Comet organized meet-ups & events. With a better understanding of the context & iterations in their service, they provide great service to freelancers, including job guidance, estimation of your value and an active community.<\/p>\n\n <\/div>\n <\/div>\n<\/div>","protected":false},"template":"","yoast_head":"\n<\/figure>\n\n <\/div>\n <\/div>\n<\/div>\n\n
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Experience Map<\/strong><\/h2>\n\n\n\n
It’s a great reminder to analyse the whole user-journey, even the steps not initially planned in the product, just in case we miss something!
The steps initially targeted by the start-up were in the grey background, between searching a mission and answering a job offer.
Understanding the motivations of becoming a freelancer, and what’s happening inside and after the mission were great hints to understand user’s fears & desires.<\/p>\n\n\n\n<\/figure>\n\n <\/div>\n <\/div>\n<\/div>\n\n
– Blue circles were tasks handled by Comet at the time
– orange ones were opportunities<\/p>\n\n\n\n